Privacy Policy

1.1 We at Dharmaspeaks (the "Company", "We", "Us" or "Our") are committed to protecting the privacy of Our users. As part of this commitment, it is important for Us to be transparent about how We handle the information that We (or others on Our behalf) collect about Our users, when We collect such information, and how We use it.

1.2 This is the privacy policy related to our collection of personal data through the use of the services offering online sessions with spiritual guides ("Guides") that are offered on the Website ("Services") at www.dharmaspeaks.com (the "Policy" and the "Website"). In this Policy, You ("You", "Your" or "User") may find information about the types of information that We collect about users of Our Services, when We collect it, how We use it, share it with third parties, maintain it, etc.

1.3 This Policy is part of and should be read in conjunction with Our Terms of Use.

1.4 In this Policy, any reference to "Personal Data" is to any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or in combination with additional information that We have or that We have access to.

2.1.1 When You access or use the Website;

2.1.2 When You register as a user for Our Services or the Newsletter;

2.1.3 When Users use the Services; and

2.1.4 When You interact with Us in any manner, including by sending Us messages via support chat, or in any other manner.

4.1 Registration Information and Personal Data – Upon creating an account with Us, You provide Us with certain information, including Your full name, email address, date of birth, gender, address, as well as any other information the Company may deem necessary to collect at the point of registration. While some of these details are required fields during registration, others are optional. However, We recommend completing all fields so that We can provide You with the best possible services.

4.2 Website Usage Information – This includes online activity logs, traffic information (including, without limitation, IP address, time of access, date of access, web and mobile page(s) visited, language used, software crash reports, type of browser used, and information regarding the device You used). Some of this information may not identify You personally and, therefore, may not constitute Personal Data.

4.3 Video Call Transcripts and Recordings – When offering personal information to Our Guides in the course of a session, the information You provide to Them is recorded. This is for the purpose of auditing the performance of Our Guides and identifying areas for improvement in Our services. We also reserve the right to review these recordings and transcripts when refund requests are made, in order to verify the validity of such claims.

5.1 Registration Information and Personal Data – Upon creating an account with Us, You provide Us with certain information, including Your full name, email address, date of birth, gender, full address, Your time zone, Your stage name, phone number, registration survey, ID copy, profile picture, introductory video, general description about You, payment details, as well as any other information the Company may deem necessary to collect at the point of registration.

5.2 Website Usage Information – This includes online activity logs, traffic information (including, without limitation, IP address, time of access, date of access, record of web and mobile page(s) visited, mouse movements and clicks, language used, software crash reports, type of browser used, and information regarding the device You used).

5.3 Session Records – We collect session records and transcripts of the session between You and the Guide. We will use these records only for the purposes for which they were collected and with Your consent.

5.4 Service Activity Information – Whenever You use the Services, We monitor Your use of the Services and record Your activity. The information We gather includes any activity You perform through the Services, including session records and transcripts.

5.5 Aggregate Information – We will also create statistical, aggregated, and anonymized data relating to Our Users and the Services for analytical purposes, including business development and service improvements.

5.6 Communication Information – When You contact Us, You may provide Us with Your name, certain contact information (such as email address and telephone number), and the content of Your communication with Us.

The Company processes Your Personal Data for one or more of the purposes outlined in this section, in accordance with the appropriate legal basis. The legal bases are:

6.1 Performance of a Contract – Processing necessary for the performance of a contract to which You are a party.

6.2 Legitimate Interests – Processing necessary for the purposes of legitimate interests pursued by the Company.

6.3 Consent – Your consent to the Company processing Personal Data about You for specific purposes.

Where the legal basis is consent, You may withdraw Your consent at any time by contacting us at info@dharmaspeaks.com.

8.1 We will not disclose Personal Data about You to third parties except as detailed in this Policy.

8.2 We may transfer Personal Data to entities within our corporate group.

8.3 The Company may share Personal Data with third parties that provide services including:

• Storage and hosting providers, including cloud computing and data security services
• Payment processing services
• Customer support services
• Marketing services
• Analytics and research services
• Legal and accounting services

We may use cookies and similar tracking technologies to improve Your user experience, remember Your preferences, customize content, and collect analytics data.

Some cookies are session cookies (deleted when You close Your browser), while others are persistent cookies (remain on Your device for return visits).

You have the right to:

• Request confirmation of Personal Data processing
• Access and review Your Personal Data
• Rectify inaccurate Personal Data
• Request erasure of Personal Data
• Restrict processing in certain circumstances
• Object to processing for direct marketing
• Data portability where applicable
• Withdraw consent where that is the legal basis for processing

To exercise these rights, contact us at info@dharmaspeaks.com.